About Overland Track Shuttle

Overland Track Shuttles are operated by eGuide the leading transfer service in Tasmania from the town of Devonport. A large very modern fleet ensures reliability and comfort.. And with our highly knowledgeable professional drivers we aim to make your transfer to and from the Overland Track as seamless and enjoyable as possible.

We are recognized for providing the highest service levels and total punctuality

We are fully accredited as a Tasmanian Transport provider. Recently, we were recognized as the highest-rated Quality Tourism Accredited Business in Australia based on the excellent reviews from our many satisfied clients. In 2024, we proudly won the Trip Advisor Award for Best Tour Operator and silver for Tasmania Tourist Awards.

Overland Track Shuttles stands out in the Tasmanian tourism landscape with our dedication to sustainable practices, personalized service, and a deep love for the island's natural and cultural treasures. Our commitment to providing premium Tasmanian transport, whether exploring Cradle Mountain or discovering the serene beauty of the Walls of Jerusalem, sets us apart as a leading tour operator in the region. Experience the best of Tasmania, where our story is intertwined with the island's unparalleled beauty and heritage.

Providing an exceptional visitor experience is paramount to Overland Track Shuttles and is measured by our GRI score, which is 99.9% and further demonstrated by the numerous five-star reviews received on Google and Trip Advisor.

Accreditation

Regarding accreditation, we actively participate in AITC accreditation and currently hold Quality Tourism Accreditation and Sustainable Tourism Accredited Business status. All carbon offsets are 100% applied, and we hold Tourism Emissions Reduction Certification.

We are fully accredited with Transport Tasmania and Tasmania Parks and Wildlife.

Vision Statement:

To be Tasmania's leading provider of transformative, sustainable travel experiences that foster a deep connection to the island’s natural beauty and cultural heritage. We aspire to set new standards in "Tourism for Good," delivering unforgettable journeys that exemplify environmental stewardship and exceptional service.

Mission Statement:

Our mission is to offer high-quality, eco-friendly travel experiences that showcase Tasmania's unique landscapes and cultural stories. By focusing on four key markets—Tasmanian Wilderness Adventurers, Tasmania Nippon Explorers, Burnie Shore Seekers Direct, and Devonport Gateway Explorers—we ensure each journey is meaningful, provides exceptional value, and positively impacts local communities and the environment.

Quality Assured:

Booking with eGuide be fully assured that we operate with full accreditation and have systems in place to ensure you have a perfect journey with us.

Customer Service Charter

At Overland Track Shuttles, we are committed to providing exceptional customer service that ensures your experience with us is enjoyable, seamless, and memorable. The following principles guide our customer service standards:

  1. Friendly and Professional Service

    • We always treat every customer with respect, courtesy, and professionalism.

  2. Prompt and Clear Communication

    • We quickly respond to inquiries and concerns, ensuring all communication is clear, helpful, and informative.

  3. Personalized Experiences

    • We tailor our services to your needs, offering flexible options and customized advice.

  4. Reliability and Punctuality

    • We guarantee timely departures and arrivals, ensuring you can count on us to deliver as promised.

  5. Satisfaction Guarantee

    • We are committed to resolving issues promptly, offering hassle-free refunds and support when needed.

  6. Eco-Friendly Practices

    • We prioritize sustainability, ensuring our tours and transfers align with eco-friendly standards.

  7. Continuous Improvement

    • We actively seek and act on customer feedback to enhance our services and exceed expectations.

Person in a blue jacket inside a van filled with backpacks and hiking gear, with the rear doors open.
A person wearing sunglasses and a blue jacket stands on grassy terrain near a body of water, with a rainbow visible in the background.

David Hearle

David is the founder of Eguide and the visionary behind its success. With a background in botany, a Master’s in Education, and a passion for hiking, he’s spent years exploring Tasmania and creating ways for others to do the same. David combines sharp logistics, smart marketing, and a deep love for the environment to deliver tours and transfers that are personal, practical, and packed with value. Whether developing new products or fine-tuning operations, he’s always focused on guest experience, sustainability, and showcasing the best of Tasmania.

About the owners

Operated by eGuide a proud Tasmanian-based company, celebrating 24 years service.

Person jumping in snowy landscape with overcast sky.

Marie Bean

Marie's rich experience from her successful career in the fitness industry, where she authored the best-selling books "Lazy Runner" and "Lazy Loser," adds a unique dimension to our team. An accomplished public speaker and keen bushwalker.

Marie has done the Overland Track numerous times and all set to answer any questions on the drive to Cradle Mountain.